Website Terms & Conditions

Rescue CPR, LLC • Effective Date: October 6, 2026

Applies to all visitors, users, and transactions on or after October 6, 2026. Replaces and supersedes all prior Terms and Conditions effective March 1, 2012, July 1, 2019, and March 17, 2021.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING THIS SITE

THESE TERMS CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND RESCUE CPR, LLC. BY USING THIS SITE, REGISTERING FOR COURSES, OR ACCESSING SERVICES, YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS, INCLUDING ALL EXCLUSIONS, LIMITATIONS OF LIABILITY, AND MANDATORY ARBITRATION PROVISIONS HEREIN.

1. Acceptance of These Terms

Welcome! This website, www.RescueCPR.net (the "Site," including all subdomains), is a copyrighted work belonging to Rescue CPR, LLC ("we," "us," and "our"). These Terms and Conditions (the "Terms") govern your access to and use of the services available on this Site (the "Services"). Specific features of the Site may have additional rules and terms associated with them, and such additional rules are prominently posted or otherwise made available to each user ("you" and "your," including any entity you represent) and are incorporated herein by reference.

Binding Arbitration & Class Action Waiver: THESE TERMS LIMIT THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE AND REQUIRE THAT ALL DISPUTES BE RESOLVED THROUGH BINDING ARBITRATION. YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY ACCORDING TO THE ARBITRATION PROVISIONS BELOW RATHER THAN IN A COURT OF LAW OR THROUGH A CLASS ACTION LAWSUIT.

Age Requirement: You must be at least 18 (eighteen) years of age to use this Site and book instructional courses. By using this Site, you warrant and represent that you are at least 18 years of age and possess full legal capacity to enter into this contract.

2. License to Use Website

This Site primarily operates as a for-profit commercial business platform providing course listings, scheduling, training registration, merchant payment processing, and electronic certification distribution. Subject to these Terms, you are granted a personal, worldwide, non-transferable, non-exclusive, revocable, royalty-free, limited license to access and use the Site.

You must use this license strictly in the manner permitted by these Terms and solely for the personal, non-commercial benefit of accessing course registration and educational services provided on the Site.

3. Advertisements & Promotions

The Services provided may include instructional announcements, vendor promotions, or third-party advertisements, some of which may be contextualized based on course types, user search queries, or general site traffic. The types, formats, and volume of promotional displays across the Site are subject to change without notice.

4. Cookies & Tracking Technologies

This Site utilizes cookies, web beacons, and related tracking scripts to store user session data, maintain booking cart selections, analyze visitor traffic, and optimize website speed and security. By using this Site, you acknowledge and consent to Rescue CPR, LLC’s use of cookies.

You may configure your browser software to block or delete cookies at any time. However, disabling essential session cookies will disrupt your ability to navigate the online scheduling calendar, hold course seats, or execute secure online payments.

Third-party analytics and advertising vendors (such as Google) may set cookies to serve relevant ads across the web based on prior visits to our Site. You may manage your ad personalization settings by visiting the Google Advertising & Privacy Policy.

5. Acceptable Use Policy

Rescue CPR, LLC is headquartered in California, United States. This Site is designed for use by individuals located within the United States. You agree to use the Services in strict compliance with these Terms, our operational guidelines, and all applicable municipal, state, federal, and international laws.

You agree that your interaction with the Site results in interstate electronic communications across our networks. Unless expressly authorized in writing by Rescue CPR, LLC, you are strictly prohibited from:

• Damaging, disabling, overburdening, impairing, or interfering with the proper functioning or security of the Site, servers, booking databases, or payment gateways;
• Uploading, transmitting, or introducing any virus, worm, spyware, malware, keystroke logger, rootkit, or other malicious code;
• Conducting automated data extraction, web scraping, spidering, data mining, or harvesting of course schedules, pricing, contact details, or student information;
• Using automated scripts, bots, or query generators to artificially reserve course seats, submit dummy bookings, or mine course availability;
• Sending unsolicited commercial communications, spam, chain letters, or promotional marketing through our booking or contact forms;
• Republishing, mirroring, framing, duplicating, licensing, selling, or commercially exploiting any curriculum, training media, images, or written content from the Site;
• Modifying, decompiling, reverse engineering, disassembling, or creating derivative works from any software, simulators, booking integrations, or algorithms operating on the Site;
• Accessing the Site or its underlying materials in order to build a competitive, copycat, or benchmarking product, course, or service; and
• Impersonating another person, hospital administrator, or student, or providing false, fraudulent, or inaccurate contact or billing information during checkout.

6. International Compliance & Export Controls

You are solely responsible for ensuring that your access to the Site complies with all applicable local and national laws in your physical jurisdiction. You agree not to access, export, or transmit any software, technical data, or intellectual property obtained through the Site in violation of United States Export Administration Regulations (EAR), international trade sanctions, or export control laws.

7. Protection of Minors (COPPA Compliance)

In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, solicit, or maintain personal information from individuals under thirteen (13) years of age. If you are under 13, you may not submit personal details or attempt to register for courses through this Site.

8. User Accounts & Registration Data

When booking courses or accessing online certifications, you may be issued or invited to configure a user profile or booking account. You represent that all registration information you submit—including your legal name, billing address, phone number, and professional certification details—is completely accurate and current.

You are solely responsible for maintaining the confidentiality of any passwords or account credentials. You accept full liability for all activities, bookings, and financial charges incurred under your credentials. Rescue CPR, LLC is not liable for losses resulting from unauthorized access caused by your failure to protect your login information.

You must notify us immediately at info@rescuecpr.net if you suspect any unauthorized use, compromise, or breach of your account.

9. Enforcement & Account Sanctions

We reserve the right, in our sole discretion and without prior notice, to monitor site traffic, investigate potential violations of these Terms, cancel abusive registrations, suspend access, and report unlawful, fraudulent, or abusive activities to relevant financial institutions and law enforcement agencies.

10. Third-Party Resources & External Links

The Site may contain links to external third-party platforms (such as the American Heart Association, American Red Cross, state licensing boards, or payment processors). These links are provided solely for educational reference and operational convenience. Rescue CPR, LLC does not control, endorse, warrant, or assume liability for the availability, content, policies, or business practices of third-party platforms.

11. Site Availability, Support & Modifications

Rescue CPR, LLC reserves the right at any time to modify, update, suspend, or discontinue any aspect of the Site, course catalog, schedule, or pricing without notice. We are not liable to you or any third party for any service interruptions, system updates, or modifications.

While we make reasonable efforts to ensure reliable technical access and prompt customer support, we are under no legal obligation to provide continuous site maintenance, uptime guarantees, or dedicated real-time technical support.

12. Restricted Access Areas

Specific portals, administrative scheduling tools, instructor directories, and corporate partner dashboards are restricted to authorized personnel only. Attempting to bypass role-based security, access restricted areas without authorization, or share administrative credentials is a material violation of these Terms.

13. Privacy & Data Disclosure

Your submission of personal information is governed by our Privacy Policy. By utilizing the Site, you consent to our collection, processing, and storage of your data as required to fulfill training verifications, distribute electronic certificates (eCards), process merchant payments, and manage booking confirmations.

We reserve the right to access and disclose your information when required by law, subpoena, or legal warrant, or where we reasonably determine disclosure is necessary to protect our safety, property, or legal rights, or to investigate suspected billing fraud.

14. Intellectual Property & Brand Protection

Unless otherwise indicated, all original curriculum outlines, text, training software simulators, graphics, photographic assets, logos, and website layouts are the exclusive intellectual property of Rescue CPR, LLC and protected by United States and international copyright and trademark laws.

"Rescue CPR" and related trade dress may not be utilized without prior express written authorization. American Heart Association (AHA) and American Red Cross (ARC) trademarks, logos, and program names are the property of their respective governing organizations and used under authorized training provider agreements.

15. Digital Millennium Copyright Act (DMCA) Policy

We respect intellectual property rights. If you believe any material accessible on the Site infringes upon a valid copyright you own, you may submit a formal notification pursuant to 17 U.S.C. § 512(c) containing the following details:

• A physical or electronic signature of the copyright owner or authorized representative;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the specific URL or location of the infringing material on our Site;
• Your current mailing address, telephone number, and email address;
• A statement of good-faith belief that the disputed use is unauthorized; and
• A statement made under penalty of perjury that the notification is accurate and that you are authorized to act on behalf of the copyright holder.

16. Sales, Course Registrations & Refund Policies

Physical Goods & Digital Materials (All Sales Final): In accordance with California Civil Code § 1723, all sales of physical materials, student workbooks, CPR pocket masks, barrier devices, AED equipment, and immediately generated digital access keys (including AHA HeartCode and ARC online keys) are strictly all sales final. No refunds, credits, or exchanges are issued for these items once purchased or assigned.

17. Disclaimers & Medical Education Notice

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE SITE AND ALL INSTRUCTIONAL CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

Educational Purposes Only: INFORMATION AND SIMULATIONS PRESENTED ON THIS SITE ARE DESIGNED EXCLUSIVELY FOR FORMAL CPR, BLS, ACLS, AND PALS TRAINING PURPOSES. NOTHING ON THIS SITE CONSTITUTES MEDICAL DIAGNOSIS, CLINICAL PRESCRIPTION, OR PATIENT-SPECIFIC TREATMENT ADVICE. IN AN ACTUAL MEDICAL EMERGENCY, ALWAYS CALL 911 OR ACTIVATE THE EMERGENCY MEDICAL RESPONSE SYSTEM IMMEDIATELY.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RESCUE CPR, LLC, ITS MEMBERS, INSTRUCTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF CERTIFICATION TIMELINES, OR SYSTEM DOWNTIME ARISING FROM YOUR ACCESS TO OR USE OF THE SITE OR SERVICES.

OUR AGGREGATE TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE ACTUAL REGISTRATION AMOUNT PAID BY YOU TO RESCUE CPR, LLC FOR THE SPECIFIC SERVICE GIVING RISE TO THE DISPUTE WITHIN THE PRECEDING SIX (6) MONTHS.

19. Indemnification

You agree to defend, indemnify, and hold harmless Rescue CPR, LLC, its officers, instructors, and affiliates from and against any third-party claims, liabilities, damages, losses, costs, and reasonable attorney’s fees arising out of or resulting from your breach of these Terms, your misuse of the Site, or your violation of any third-party rights or applicable laws.

20. Release & California Statutory Waiver

You hereby release and forever discharge Rescue CPR, LLC and its officers, instructors, and contractors from all claims, disputes, and causes of action related to your use of the Site.

IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH PROVIDES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."

21. Termination & Survivorship

We reserve the right to suspend or terminate your site privileges, access, or booking account at any time for violation of these Terms. Provisions intended by their nature to survive termination—including ownership rights, warranty disclaimers, liability limitations, payment dispute agreements, and arbitration provisions—shall remain in full legal force.

22. Mandatory Binding Arbitration & Class Action Waiver

23. Governing Law & Venue

These Terms and any non-arbitrable disputes shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in San Bernardino County, California, and you submit to personal jurisdiction in such courts.

24. Electronic Communications & Consent

In accordance with the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the California Uniform Electronic Transactions Act (UETA), you consent to receive electronic notices and agreements. Selecting an agreement checkbox, submitting online payment, or booking an appointment constitutes a legally binding electronic signature possessing the full legal equivalent of a handwritten hardcopy signature.

25. California Consumer Rights Notice (Cal. Civ. Code § 1789.3)

26. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and the Return, Refund & Cancellation Policy, constitute the entire legal agreement between you and Rescue CPR, LLC regarding your use of the Site.

Severability: If any provision of these Terms is deemed unlawful or unenforceable by an arbitrator or court, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

Questions Concerning These Terms?

Contact Rescue CPR administration for assistance or questions regarding our operational terms:

Rescue CPR, LLC • 4403 Riverside Dr., Ste D, Chino, CA 91710
Email: info@rescuecpr.net • Phone / Text: 951-215-6427